Refund Policy
Thank you for choosing Server Smiths. We value your satisfaction and want to ensure you are happy with your purchase.
1. Refund Eligibility
If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
- The refund request is made within 30 days of the purchase date.
- The product or service is returned in its original condition without any significant modifications.
- Proof of purchase is provided.
2. Non-Refundable Items
Certain products or services are non-refundable, including but not limited to:
- Custom services or digital products.
- Products or services that have been used or consumed.
- Items on sale or promotional offers.
3. Refund Process
To initiate a refund, please contact our support team by joining our Discord server. We will review your request and notify you of the approval or rejection of your refund within 7 business days.
4. Contact Us
If you have any questions about our refund policy or need assistance, please contact us by joining our Discord server: